Our 7 day free trial allows you to estimate how many minutes you will need, but we never lock you into a fixed minute budget. You can change the bundle size you purchase whenever you want.
Most of our small business customers use less than $20.00 per week!
For a typical small business, the 500 minute bundle lasts up to 5 months depending on whether you use our service exclusively or only for after-hours and overflow calls. Purchasing bundles is simple using PayPal or your credit or debit card. We never retain your card information.
We customize your package so that you pay only for the services you need. Since the minutes never expire and there are no monthly fees you may prefer to buy bigger bundles that take advantage of volume discounts and minimize your need to replenish.
We also offer hybrid plans that combine the use of dedicated and non-dedicated agents. We offer English, Spanish and French support and other languages may be available upon request. Contact us so that we can build a solution to suit your current needs with the flexibility to expand as your business grows.
Our most popular packages are listed below. Remember, none of these prices are monthly charges; you replenish only as needed. Larger bundles are also available.
|Bundle||Answer Service||Basic Service||Premium Service|
|Feature||Answer Service||Basic Service||Premium Service|
|Email to SMS||x||x||x|
|Personalized format for emailing messages||x||x||x|
|Quality Assurance Verification||x||x||x|
|Simultaneous Call Handling||x||x||x|
|Answering of FAQs||x||x|
|Message routing based on schedule/rotation||x||x|
|Personalized Escalation Procedure||x||x|
|Scripted question/response handling||x||x|
|Sending of Introductory type email to first time callers||x||x|
|Interactive Menus (IVR)||x|
|Online Chat Support||*||x|
|Personalized Categorization (Dispositioning) of calls||x|
|Third Party Application Interaction||x|
|Use of Conference Lines||x|